Home Search Feedback       

  Netbox Review                        

Celestix Servers
Set Top Box







Aries Review Taurus Review Netbox Review i-player Review

Review available at: http://ruel.net/top/box.review.netgem.netbox.htm









Netgem netbox with a smart card.

I have been playing with the dial-up PSTN version of the Netgem netbox The first thing I will say about the Netgem netbox is that it is a very small set-top box. It has a built-in V90 56kbps modem, a Linux-based operating system, and Netgem's proprietary browser software which supports HTML 3.2, javascript, GIF, JPG, TIFF, WAV, AU, AIFF, GSM6.10, BMP, AVI, MP3, PNG, Flash, and MIDI. The midi sound is great compared to other set-tops I've listened to. There is also the expected smart card reader built into the netbox. And a smart card came with the evaluation model of the netbox that I've been playing with. And it is all in such a small set-top box. The box itself is a plastic box that is 9x6x1 inches in size making it about the size of an external modem. And that's much smaller than a VCR.

In addition to the PSTN version of the netbox, there are also ISDN and Ethernet versions of the netbox for high-speed internet access. And there is a Netgem netbox3 with an embedded cable-modem (DOCSIS). The netbox was first developed for the European marketplace. So, the evaluation model I was playing with is a box in the process of being tweaked for use in the American market. Since the box is still being worked on for the American NTSC standard, the video picture-in-picture (PIP) had a little black margin at the bottom of the PIP. Also, as an evaluation model, the START screen's onscreen buttons for EPG, News, Town, and Life were not working (the Netgem folks say those buttoms are the TV-Top "service" buttons). The netbox was relatively easy to set up. On the back of the netbox are output jacks for the telephone line, power, an external IR blaster (transmitter), and SCART auxiliary (for input from a VCR, cable, or camcorder) and TV (for output to the TV).  

Back of the netbox

The external power plug and the phone line are easy enough to attach. Then there are a couple of SCART cables. They are really SCART cable adapters for the American market. SCART cables are used in Europe and you don't really see them in the U.S. except maybe at those rare stores catering to travelers who travel with their own TV equipment. SCART cables are probably easier to use since you just plug in one end of a SCART cable into the box and the other end into a TV. With the way TV audio/video cables are set up here in the States, you have to plug the audio to audio, video to video (or S-Video to S-Video), yellow to yellow, white to white, red to red, etc. That can be a tangled mess if you have a lot of electronics in your audio-video system. In Europe, it's SCART to SCART. No fuss, no muss. With this netbox made in France being used in the U.S., it's the SCART adapter to the tangle of cables and plugs for the American device. Not too complicated, but seeing this SCART makes me appreciate how others are making it easier to hook up electronics in other parts of the world.  

netbox and SCART cable adapters

Once I had it all plugged in and had the TV turned on, I got a screen on the TV telling me to configure the settings on the netbox. Keep in mind that if you ever get a Netgem netbox, and it will most likely be sold by another company under a different brandname, you will most likely NOT have to configure the technical ISP settings. You may only have to insert a smart card, set up a new account for billing purposes, and you're ready to go. With this evaluation model, I had to insert the smart card and configure the settings. I set up the netbox evaluation model with an ISP account for both access and email and the netbox was ready to go surfing the internet. Again, the regular consumer may only have to plug and play without having to configure the actual ISP technical settings. The consumer should have a more automatic set-up process compared to the tedious technical set-up I had to go through in configuring the netbox evaluation model.

The netbox came with an interesting handheld remote control with a built-in "joystick" for moving around a webpage. Instead of a bunch of buttons and cursor keys on the remote control, there is a "joystick" along with a blue button for going to the "Last" page and a green button for "validating" your selection. "Validating" is clicking a link on a screen. You can also use the remote to go to the TV side for watching TV and to pull up the menu guide on the Internet TV side for accessing Internet functions.

I ended up using the remote keyboard most of the time with the netbox. The keyboard looks like the standard rectangular remote keyboard you get with other set-top boxes such as with the WebTV. The layout of the keyboard is generally what you would expect for a keyboard. There is a TV/netbox key where an escape key normally would be in the upper left on the top row for turning off the netbox so you can watch regular TV. Also on the top row to right of the TV/netbox key are F1 through F9 keys where F1 is Home, F2 is WWW (for inputting a website address), F3 is Favts (Favorites), F4 is Search (default was Yahoo on this evaluation model), and F5 is email. Further on the top row are keys for Reload, Prev. (Previous), Next, Help, Print, Option, and Stop. The Stop key was useful to cancel requests to go to a website that wasn't responding. You could use the Stop key as you would use an escape key on a regular computer keyboard. On the right side of the keyboard are the expected Top of Page (labeled as an Arrow pointing upwards to the upper left), PgUp, PgDn, and End (of page). And there is the usual inverted Tee of cursor keys in the lower left of the keyboard. In the lower right of the keyboard are keys for Menu, Ctrl, and Alt. to the right of the space bar are keys for Alt and Bookmark. An interesting key to the left of the space bar is a key for typing the @ sign and the Euro currency sign.

Consumers may have to purchase the remote keyboard separately from the netbox. The netbox would come with the handheld remote control. If you don't get keyboard, the netbox does have an onscreen keyboard that you type with using the handheld remote control. But you may want to get the remote keyboard to use instead of having to poke away at the onscreen keyboard with the remote control.  

Netgem onscreen keyboard

Since this netbox did not have a built-in TV Tuner, I had to hook up the netbox to another box, such as a VCR or a cable box, to get a TV picture for the picture-in-picture (PIP). It took me a while to figure out how to do that, but once I got that working, I started surfing the net and watching TV (using the PIP) all at the same time.

After you have the Netgem netbox set up, and when you turn it on, you get the START screen where you have TV video in the middle of the screen, the status bar at the bottom of the screen, the TV-Top service buttons at the top of the screen for EPG, News, Town, and Life with an advertisement banner above that. And you have an icon in the upper left corner of the screen telling you whether you have email and how many new messages you have waiting. The time is stated in the status bar at the bottom of the screen. Having the time stated in the status bar is very nice.  

Netgem Start Screen

There is a menu guide that pops up from bottom of the screen. The menu guide is pretty much straight forward, but it may not be too clear as to what the onscreen STOP and ZOOM buttons are for if you did not read the instruction manual. What I do in looking at new set-tops is see whether I can get by without reading the instructions. I would maybe look at a quick one sheet of start-up instructions, but not really read an instruction manual unless I get stuck or confused. I figure that many consumers do not read the instruction manual. Many consumers will just want to plug and play, and then explore even if the exploring eventually meant having to open that instruction manual. Anyways, the menu guide has onscreen buttons for HOME, START, INTERNET, HELP, MESSAGES, ALBUM, SAVE, PRINT, SOUND, PIP, ZOOM, and STOP.  

Netgem Menu Guide. (You do not need
Excedrin since the netbox is easy to use.)

The Home and the Start buttons are different in that the Home button goes to your default Internet home page while the Start button goes to the Netgem screen with the TV video when you first turn on the box. Internet is for inputting website address. Help is for help, but this evaluation model went to where you configure the box. The market versions of the netbox will most likely have the Help button go to a real Help system. Messages is for email. Album is to go to your list of favorite websites. Save is for saving websites to your Album. Print is for printing (I did not test printing with this evaluation model). Sound is for turning off the TV sound while you are surfing. PIP is for turning on the picture-in-picture so you can watch TV and surf the Internet at the same time. Zoom is for zooming out so you get a wider view of a webpage that may not fit horizontally on your TV screen. With a regular browser window on a computer, you can scroll horizontally to the right if you a webpage extends past the right side of the window. The netbox does not scroll horizontally. You instead ZOOM OUT to fit the webpage into the TV screen.  

A normal Netgem screen showing CNN


A Netgem screen zooming out to
show more of the CNN webpage

The Netgem browser does a good job of displaying webpages on a TV set. However, one nitpicky thing I did not like about the browser, and this is a nitpicky problem I've seen with other TV browsers, is that the tables on my webpages are moved over to the right a little bit so they do not quite match up with the blue and black column background graphic. Also, another nitpicky item is how the browser did not properly display all of my animated GIF files. The TV screen is a different environment to write webpages for. Maybe my webpages' HTML code or some of my animated GIFs are a little sloppy, but the pages look okay on a computer and on other set-top boxes.

These are minor nitpicks that will just force me as a webmaster to fix those webpage items whenever I get around to fixing them (maybe by just putting the color code in the tables). However, there are corporate folks out there who do ask which set-top box or set-top browser has the best browser experience that is most like a Microsoft Internet Explorer or a Netscape Navigator. That usually means not having to tailor existing webpages too much for viewing on a TV. The Netgem browser is a very good browser, but there will be webpages that don't look quite the same as what you may see when browsing the net with a computer. Again, these are minor items since it's expected that the Netgem browser, as with any other browser, will be tweaked for better performance in the future. And like you have the nitpicky differences between how Microsoft Internet Explorer and Netscape Navigator work on computers, you will find similar nitpicky differences with the various TV browsers.  

Netgem netbox let's you do email

You move around the webpage using the cursor keys and the PgUp / PgDn keys on the remote keyboard or by using the joystick on the handheld remote control to scroll up and down a page and to move from link to link. You would also use the joystick or the cursor keys on the keyboard to move from link to link.

By moving the joystick in any of the four usual directions (up, down, left, right), the highlight box moved from link to link, like on the WebTV, indicating what link I was on. By then pressing the green button on the remote control (or the Enter key on the keyboard), to click the link, I could further explore the selected link. I had turned on the setting in the netbox options to 'underline links' in a page (as you can see in the screenshots), as I'm used to identifying links this way.

It's really easy and very intuitive to move around. And if you click the onscreen PIP button on the pop-up menu guide, you can surf, scroll, and click links while watching regular television shows at the same time.  

With Picture-in-Picture, you can watch TV
while surfing the internet at the same time
(Netgem is surfing a TV listings webpage)

The big-name websites looked fine on my TV while surfing with the netbox. USA Today, CNN, Disney, and the other big-name websites looked great. And I was able to watch some flash-animated cartoons with the Netgem netbox. The Netgem netbox has the expected email functions to send and receive email, but also to send Voice Mail and Picture Mail. The Netgem netbox has a microphone at the front of the box. While writing email, you press an onscreen record button and talk into the microphone to record the Voice Mail.  For the Picture Mail, the Netgem netbox grabs a freeze frame of what you may have playing on the TV whether it be from a regular TV, a VCR, or a camcorder.  

Netgem surfing the USA Today website

The user interface for the Netgem netbox is available in various languages including English, French, German, Finnish, Spanish, Dutch, Italian, Greek, Portuguese, Czech, and Romanian.  

Netgem surfs the Disney website

I can tell you that I like the Netgem netbox. It is a good Internet TV box. Although, it does have Picture-in-Picture, this particular box is primarily for surfing the Internet on TV. So, I wasn't able to see how Netgem worked with an EPG or onscreen interactive TV program trigger links using the VBI (Netgem has a Netgem TV Reference Design that provides for "Beyond TV" interactive television capabilities that you may eventually see in various TV sets).

For the consumers reading this, expect to see these set-top boxes to be sold under different brandnames other than Netgem. And I know some consumers are asking how much one of these boxes may cost. Although there is no set price for the box at this time, consumers could probably expect the box to have a competitive price that may be under 100.  

Information Request Form

Select the items that apply, and then let us know how to contact you.

Send product literature
Send company literature
Have a salesperson contact me


   Home | Search | Feedback 
Send mail to michael@uknetsuppliers.org with questions or comments about this web site.
Copyright 2002 Net Suppliers
Last modified: 23/04/03